N

Topic

neuro-linguistic-programming

/neuro-linguistic-programming-quotes-and-sayings

18 Quotes

Topic Summary

About the neuro-linguistic-programming quote collection

The neuro-linguistic-programming page groups 18 quotes under one canonical topic hub so readers and answer engines can cite a stable source instead of fragmented search results.

Topic Feed

Quotes filed under neuro-linguistic-programming

"

When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do the same? When you hear someone celebrating, do you feel inclined to join in and celebrate too? Your responses are not forced, but instinctual and empathetic.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

"

Who are we the most comfortable with? People who are the most like us! The __imilarity-Attraction Hypothesis_ (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

"

Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak in another person__ native language to communicate and connect with comfort. By doing this, you are extending a considerate courtesy to meet them where they are, thus removing barriers and improving engagement.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

"

Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person__ body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

"

By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forward. When they crossed their arms, I would cross my arms. When they began speaking slowly and quietly, I would do the same. These subtle actions help to us to communicate more effectively.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

"

Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.

SY
Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact