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motivational-speaker-susan-young

/motivational-speaker-susan-young-quotes-and-sayings

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Whoever came up with the idea that "nice guys finish last" must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being __n-nice_ is a virtue? Anyone who wants to get ahead in life and have quality outcomes needs to understand that kindness is a strength. You will move forward faster by making friends rather than foes.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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To cultivate bravery and courage, borrow courage.There is inspiration all around you in the form of people who are living your dreams, achieving similar goals, and already succeeding. Knowing that something can be done is often half the battle. Most successful people find great reward in helping others reach for goals.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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What Does Poor Posture Look Like?_ Stiff & rigid_ Slumping _ Slouching_ Hunched over_ Rounded shoulders_ Overly arched back_ Stumbling_ Head forwardIn sensitivity, we must be aware that many people suffer from poor posture because of physical disability, injury, health issues, heredity, obesity, or musculoskeletal construction. These descriptions are not meant to offend or judge people who are unable to change their posture.

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Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

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Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . _ Say "no?"_ Request help?_ Ask for a raise?_ Stand up to a bully?_ Talk about tough topics?_ Confront a friend or spouse?_ Speak up and share your opinion?_ Begin a conversation with a stranger?_ Deliver a presentation or speak in public?_ Talk about the __hite elephant_ in the room?_ Befriend people who are much different than you?_ Make sales calls because you don__ want to be rejected?_ Approach a new group of people at a networking event?_ Go to an event by yourself where you did not know anyone?Each of these scenarios can strike fear in the hearts of many because each involves risk and potential discomfort. Life holds endless circumstances with a broad and diverse range of challenge or conflict that require you to be brave.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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Benefits of Being Nice _ You set positive karma into motion._ What you give is what you get back in return._ You are more likable._ People will treat you better._ You will reduce personal stress._ You will make friends more easily._ You can improve someone else__ day._ You will have less drama in your life._ It takes less energy than being otherwise._ It makes you a more valuable team player._ You create a sense of emotional safety for others._ It can keep you physically and psychologically safe._ You set a positive example for others to play nicely._ You will build bridges of cooperation and collaboration._ You will improve personal and professional interactions_ Lastly, being nice feels nice!

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct through her critically acclaimed newspaper column, __iss Manners._ In an interview for her book, Miss Manners Minds Your Business, Mrs. Martin reminds us that __hen you go to work, you want a degree of professionalism which does not involve hearing about all of the sordid details of a person__ love life. We are not necessarily all friends, but have a job that needs to be done. A work friend is not always a social friend. One requires distance while the other embraces intimacy.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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Gestures and the Signals They Send_ Rubbing your face, palms, and neck may signify anxiety and stress._ Arms crossed with clenched fists may signify hostility, anger, and impatience._ Arms crossed with each hand gripping other arm may signify insecurity and self-doubt._ Arms crossed with thumbs up may signify interest and engagement._ Or my favorite__rms crossed may signify that you are simply cold!_ Fidgeting and squirming may signify that you are lying, afraid of being found out, insecure, or uncomfortable._ Standing with your hands behind your back may signify power and superiority.

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Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

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The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests. For simply being near a guest, employees are trained to:_ Make eye contact and smile._ Greet and welcome each and every guest._ Seek out guest contact._ Provide immediate service recovery._ Always display appropriate body language._ Preserve the __agical_ guest experience._ Thank each guest and demonstrate that appreciation.

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Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

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All hugs are not created equal. Some people are naturally gifted in showering others with warmth and affection. They can hug with such a sincere intention it transcends a handshake. Their hugs feel genuine, non-threatening, and are emotionally consistent with the relationship they share with the "hugee.

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Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

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Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing gesture of affection, appreciation, and connection. It is not intended to be inappropriate in any way when we hug you upon meeting, pat your back, or squeeze your arm. For us, it is an enthusiastic demonstration of friendship. However, there are many people who do NOT like to be touched__en or women. In spite of our good intentions, touching can make others feel awkward, offended, and in the worst-case scenario, violated. It is crucial to be vigilant and socially aware enough that you can read people__ cues to know when to pull back and contain yourself.

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Susan C. Young

The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact

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17 Ways to Just Be Nice__o act of kindness, no matter how small, is ever wasted._ __esop1. Be sincere.2. Be altruistic.3. Practice patience.4. Inquire and engage.5. Keep your promises.6. Offer help to others.7. Acknowledge others.8. Control your behavior.9. Be situationally aware.10. Be polite and courteous.11. Use considerate manners.12. Greet people with a smile. 13. Practice random acts of kindness.14. Show respect for yourself and others.15. Be complimentary and look for positives.16. Walk in another__ shoes to understand their needs.17. Share of yourself without expecting anything in return.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact

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It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And when people are rude to you, just remember that they are revealing who they are, not who you are. Don__ take it personally. Sometimes being silent is your best response.

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Susan C. Young

The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact