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It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And when people are rude to you, just remember that they are revealing who they are, not who you are. Don__ take it personally. Sometimes being silent is your best response.
Susan C. Young The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And when people are rude to you, just remember that they are revealing who they are, not who you are. Don__ take it personally. Sometimes being silent is your best response.

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