JJ

Author

Jeff Jarvis

/jeff-jarvis-quotes-and-sayings

14 Quotes
2 Works

Author Summary

About Jeff Jarvis on QuoteMust

Jeff Jarvis currently has 14 indexed quotes and 2 linked works on QuoteMust. This page is the canonical destination for that author archive.

Works

Books and titles linked to this author

What Would Google Do? What Would Google Do?: Reverse-Engineering the Fastest Growing Company in the History of the World

Quotes

All quote cards for Jeff Jarvis

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There is an inverse relationship between control and trust. Trust is more of a two-way exchange than most people, especially those in power, realize. Leaders in government, news media, universities, and corporations think they can own trust, when, of course, trust is given to them. Trust is earned with difficulty and lost with ease. When those institutions treat constituents like masses of fools, children, miscreants,or prisoners, when they simply don't listen,it's unlikely they will engender warm feelings of mutual respect. Trust is an act of opening up. It's a mutual relationship of transparency and sharing. The more ways you find to reveal yourself and listen to others, the more you will build trust, which is your brand.

JJ
Jeff Jarvis

What Would Google Do?