Mark nodded even though she couldn't see. He'd suddenly lost any desire to talk, and his plans for a perfect day washed away with the stream. The memories. They never let him go, not even for a half hour. They always had to rush back in, bringing all the horror.
What people resist is not change per se, but loss.
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
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What people resist is not change per se, but loss.
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