emotional-intelligence-quotes

To cultivate bravery and courage, avoid the bystander effect.Rather than standing on the sidelines watching other people achieve their goals, jump in with both feet and get involved.

To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your strength.

Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say "excuse me" when you bump into someone, unintentionally violate someone__ space, or need to get someone__ attention.4. Apologize when you__e made a mistake or are in the wrong.5. Live by the "Golden Rule" and treat others the way you would like to be treated.6. When dining at home or in a restaurant, wait until everyone is served before eating your meal.7. Acknowledge notable events like birthdays, weddings, and anniversaries.

Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him and said, __an, I am so sorry. There are no words to express my condolences.__rian reached out to hug Tom. At first, he was rigid and on guard, but with Brian__ genuine embrace, he felt Tom release into his safety. Tom had been so incredibly strong for his wife and family that Brian__ powerful hug allowed him to surrender into another man__ strength. It was a memorable and powerful step towards healing. Sometimes a hug at the right time, even if spontaneous, can be the kindest thing you can do for another human being.

I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I__ quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level.

All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.

What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister__ wedding. How you interact with your closest friends will be different than how you engage with your boss.

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Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities.

The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end.

Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering their presentation was a long-time friend of her partner__. Her partner was greeted with a hug and Amy was greeted with a handshake. The meeting was a great success.As it came to a close, the two friends hugged. With enthusiastic affection, Amy went to hug the African American client. The woman took a step, turned her shoulder to block the hug, and looked at Amy with dismissive anger. It was almost a defensive move. Her partner, recognizing this, put her arm around Amy to soften the situation and make light of the inappropriate gesture. Everything turned out fine, but Amy was baffled by the barrier. She was confused by the woman__ reaction since their interaction had been cordial and positive. She wondered if she had been socially insensitive or culturally inappropriate. After much reflection, however, she realized that she had simply been too quick to assume familiarity. Thankfully, she earned and learned the lesson quickly to become more aware. Amy eventually earned the trust of her client and secured her valuable business.

To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren__ failing, you aren__ trying__hat failure is an essential precursor to achieving worthwhile endeavors. Failing (no matter how hard) is one of life__ best teachers for winning the next time.

Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well__nd help you make a great first impression.

Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that you are listening, they matter, and that what they have to say is important.

Being proactive and intentional will enable you to create a positive experience for yourself and others.

Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they__l find inside.

How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn__ go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player.

Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected.