Harold S. Geneen

It is much more difficult to measure nonperformance than performance.

Leadership cannot really be taught. It can only be learned.

Every company has two organizational structures: The formal one is written on the charts the other is the everyday relationship of the men and women in the organization.

Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

Management must manage!

The five essential entrepreneurial skills for success: Concentration, Discrimination, Organization, Innovation and Communication.

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

The worst disease which can afflict business executives in their work is not, as popularly supposed, alcoholism; it's egotism.

Leadership is practiced not so much in words as in attitude and in actions.

You cannot run a business, or anything else, on a theory.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.