One of my rules in consulting is simple: never solve the problem I am asked to solve. Why such a counter-intuitive rule? Because, invariably, the problem I am asked to solve is not the real, fundamental, root problem.
DN
Author
Don Norman
/don-norman-quotes-and-sayings
5
Quotes
1
Works
Author Summary
About Don Norman on QuoteMust
Don Norman currently has 5 indexed quotes and 1 linked works on QuoteMust. This page is the canonical destination for that author archive.
Works
Books and titles linked to this author
The Design of Everyday Things
Quotes
All quote cards for Don Norman
In hindsight, events seem logical
A stupid question asks about things so fundamental that everyone assumes the answer is obvious.
Don't follow blindly; focus on strengths, not weaknesses
Does the fact that I can no longer remember my own phone number indicate my growing feebleness? No, on the contrary, it unleashes the mind from the petty tyranny of tending to the trivial and allows it to concentrate on the important and the critical.