Bill Walsh

MY FIVE DOS FOR GETTING BACK INTO THE GAME: 1. Do expect defeat. It__ a given when the stakes are high and the competition is working ferociously to beat you. If you__e surprised when it happens, you__e dreaming; dreamers don__ last long. 2. Do force yourself to stop looking backward and dwelling on the professional __rain wreck_ you have just been in. It__ mental quicksand. 3. Do allow yourself appropriate recovery__rieving__ime. You__e been knocked senseless; give yourself a little time to recuperate. A keyword here is __ittle._ Don__ let it drag on. 4. Do tell yourself, __ am going to stand and fight again,_ with the knowledge that often when things are at their worst you__e closer than you can imagine to success. Our Super Bowl victory arrived less than sixteen months after my __rain wreck_ in Miami. 5. Do begin planning for your next serious encounter. The smallest steps__lans__ove you forward on the road to recovery. Focus on the fix. MY FIVE DON__S: 1. Don__ ask, __hy me?_ 2. Don__ expect sympathy. 3. Don__ bellyache. 4. Don__ keep accepting condolences. 5. Don__ blame others.

Communication creates collaboration. Big ears are better than big egos. When you__e not listening, ask good questions.