But the biggest clue seemed to be their expressions. They were hard to explain. Good-natured, friendly, easygoing...and uninvolved. They were like spectators. You had the feeling they had just wandered in there themselves and somebody had handed them a wrench. There was no identification with the job. No saying, "I am a mechanic." At 5 P.M. or whenever their eight hours were in, you knew they would cut it off and not have another thought about their work. They were already trying not to have any thoughts about their work on the job.

If you have time to whine then you have time to find solution.

I live in the Managerial Age, in a world of "Admin." The greatest evil is not now done in those sordid "dens of crime" that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, carried, and minuted) in clean, carpeted, warmed and well-lighted offices, by quiet men with white collars and cut fingernails and smooth-shaven cheeks who do not need to raise their voices. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the office of a thoroughly nasty business con

She never says gracias because life is made of survival not grace, she says, and servants are paid to bring what they're asked.

Happiness is a good business these days, more you talk crap about happiness the large number of crowd you will gather.

I was recently living more comfortably surrounded by secrets... Like dozens of luxurious satiny pillows, they were embracing me from all directions into safe lulling warmth, thus isolating me from the sharp dead-cold edges of the truth hiding behind their endearingly smooth textures and tender soothing colours.Secrets could be so irresistibly beautiful...