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Weber also saw that a bureaucratic world contained risks. It produced increasingly powerful and autonomous bureaucrats who could be spiritless, driven only by impersonal rules and procedures, and with little regard for the people they were expected to serve. Weber famously warned that those who allow themselves to be guided by rules will soon find that those rules have defined their identities and commitments.
Michael Barnett Eyewitness to a Genocide: The United Nations and Rwanda
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Weber also saw that a bureaucratic world contained risks. It produced increasingly powerful and autonomous bureaucrats who could be spiritless, driven only by impersonal rules and procedures, and with little regard for the people they were expected to serve. Weber famously warned that those who allow themselves to be guided by rules will soon find that those rules have defined their identities and commitments.
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Michael Barnett

Eyewitness to a Genocide: The United Nations and Rwanda

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I live in the Managerial Age, in a world of "Admin." The greatest evil is not now done in those sordid "dens of crime" that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, carried, and minuted) in clean, carpeted, warmed and well-lighted offices, by quiet men with white collars and cut fingernails and smooth-shaven cheeks who do not need to raise their voices. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the office of a thoroughly nasty business con