Tilly screamed. Anna__ shocked brain only registered annoyance at the sound. Really, when had someone screaming ever solved a problem? She recognized her fixation on this irritation as her own way of avoiding the horror in front of her, but only in a distant and dreamy sort of way.

Don't interpret anything too much. This is time waster number 1.

We each sell alittle piece of happiness. You are elevating someone's spirit in some way, and to do that you have to understand the source of their angst and then you have to frame your product as a solution.

Never open the door to a lesser evil, for other and greater ones invariably slink in after it.

I know, at the time it was an imperfect solution in an imperfect world.

There is grace for survival in any situation.