You've faced horrors in these past weeks... I don't know which is worse. The terror you feel the first time you witness such things, or the numbness that comes after it starts to become ordinary.
I knew a lot about product design before coming to Apple, but I didn't understand a lot about consumer experience design, which is really Apple's forte.
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I knew a lot about product design before coming to Apple, but I didn't understand a lot about consumer experience design, which is really Apple's forte.
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