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Measurement is the first step that leads to control and eventually to improvement. If you can__ measure something, you can__ understand it. If you can__ understand it, you can__ control it. If you can__ control it, you can__ improve it.
H. James Harrington
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Measurement is the first step that leads to control and eventually to improvement. If you can__ measure something, you can__ understand it. If you can__ understand it, you can__ control it. If you can__ control it, you can__ improve it.

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