And one of my firmest conclusions is that we always think by seeking and drawing parallels to things we know from our past, and that we therefore communicate best when we exploit examples, analogies, and metaphors galore, when we avoid abstract generalities, when we use very down-to-earth, concrete, and simple language, and when we talk directly about our own experience.
If you give customers a chance, they__l communicate with you in many ways.
Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies
Quote Detail
If you give customers a chance, they__l communicate with you in many ways.
Quick Answer
What this quote page tells you
This canonical quote page keeps the full saying, the attributed author, any linked work, and the topic tags together so the quote can be cited from one stable URL.
Related Quotes
More quote cards from the same area
If you have time to whine then you have time to find solution.
Happiness is a good business these days, more you talk crap about happiness the large number of crowd you will gather.
Our business is communication oftentimes through the medium of stories but our capacity has a far greater scope - to entertain certainly, but also to stimulate debate, to mark up changes and differences and that way, to maybe, just now and then, to change the world.
The new contract between writers and readers is one I'm prepared to sign up to. I've met some fascinating people at events and online. Down with the isolation of writers I say! And long live Twitter.
Honest, open communication is the only street that leads us into the real world... We then begin to grow as never before. And once we are on this road, happiness cannot be far away.