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Sins of omission should be regarded as far more serious than sins of commission,
Stephen Bungay The Art of Action: How Leaders Close the Gaps between Plans, Actions and Results
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Sins of omission should be regarded as far more serious than sins of commission,
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Stephen Bungay

The Art of Action: How Leaders Close the Gaps between Plans, Actions and Results

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I live in the Managerial Age, in a world of "Admin." The greatest evil is not now done in those sordid "dens of crime" that Dickens loved to paint. It is not done even in concentration camps and labour camps. In those we see its final result. But it is conceived and ordered (moved, seconded, carried, and minuted) in clean, carpeted, warmed and well-lighted offices, by quiet men with white collars and cut fingernails and smooth-shaven cheeks who do not need to raise their voices. Hence, naturally enough, my symbol for Hell is something like the bureaucracy of a police state or the office of a thoroughly nasty business con