Quote preview background for Susan C. Young
UN-Impressives of the Poor Listener_ Thinking about what you should have done, could have done, or need to do. _ Allowing your emotional reactions to take over._ Interrupting the person talking._ Replying before you hear all the facts._ Jumping to conclusions and making assumptions._ Being preoccupied with what you're going to say next. _ Getting defensive or being over-eager. _ One-upmanship__eeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share._ Imposing an unsolicited opinion._ Ignoring and changing the subject altogether.
Susan C. Young The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Turn into a Quote Card

Quote Detail

UN-Impressives of the Poor Listener_ Thinking about what you should have done, could have done, or need to do. _ Allowing your emotional reactions to take over._ Interrupting the person talking._ Replying before you hear all the facts._ Jumping to conclusions and making assumptions._ Being preoccupied with what you're going to say next. _ Getting defensive or being over-eager. _ One-upmanship__eeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share._ Imposing an unsolicited opinion._ Ignoring and changing the subject altogether.

Quick Answer

What this quote page tells you

This canonical quote page keeps the full saying, the attributed author, any linked work, and the topic tags together so the quote can be cited from one stable URL.

Related Quotes

More quote cards from the same area