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There are certain lesson you pick up gradually as you go, letting them accumulate after a series of similar mistakes or experiences until you finally realize you've been a fool al along. And then there are lessons that are so massive they smack you in the face - you don't reflect on a period of your life and realize, 'Oh, I learned something then'; you know it's happening when it's happening. The importance of kindness - which extends far beyond 'please,' 'thank you,' and 'your hair doesn't look bad today' - is a combination of both: Over and over in my life, I've been bowled over by how kind people can be, and how that kindness can change your outlook.
Alyssa Mastromonaco Who Thought This Was a Good Idea?: And Other Questions You Should Have Answers to When You Work in the White House
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There are certain lesson you pick up gradually as you go, letting them accumulate after a series of similar mistakes or experiences until you finally realize you've been a fool al along. And then there are lessons that are so massive they smack you in the face - you don't reflect on a period of your life and realize, 'Oh, I learned something then'; you know it's happening when it's happening. The importance of kindness - which extends far beyond 'please,' 'thank you,' and 'your hair doesn't look bad today' - is a combination of both: Over and over in my life, I've been bowled over by how kind people can be, and how that kindness can change your outlook.
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Alyssa Mastromonaco

Who Thought This Was a Good Idea?: And Other Questions You Should Have Answers to When You Work in the White House

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There is one kind of laugh that I always did recommend; it looks out of the eye first with a merry twinkle, then it creeps down on its hands and knees and plays around the mouth like a pretty moth around the blaze of a candle, then it steals over into the dimples of the cheeks and rides around in those whirlpools for a while, then it lights up the whole face like the mellow bloom on a damask rose, then it swims up on the air, with a peal as clear and as happy as a dinner-bell, then it goes back again on gold tiptoes like an angel out for an airing, and it lies down on its little bed of violets in the heart where it came from.