If you have time to whine then you have time to find solution.
One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today__ customers, the one that has serious consequences for businesses is this__oday__ customer does not want to be just spoken to. She wants to be engaged in a dialogue. Today__ consumer expects to be part of the conversation about the product and/or service on offer. Today__ customer does not want to be fed with advertisements. Collaboration is what excites today__ customer.
CUSTOMER ROMANCE: A New Feel of Customer Service
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One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today__ customers, the one that has serious consequences for businesses is this__oday__ customer does not want to be just spoken to. She wants to be engaged in a dialogue. Today__ consumer expects to be part of the conversation about the product and/or service on offer. Today__ customer does not want to be fed with advertisements. Collaboration is what excites today__ customer.
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